# ScanNCheckIn

> ScanNCheckIn is a mobile and web application that automates guest registration on Serbia's official eTurista system using OCR (Optical Character Recognition) technology. Its use is officially confirmed as compliant with Serbian hospitality regulations by a written opinion of the Ministry of Tourism and Youth.

## About

ScanNCheckIn eliminates manual data entry for accommodation owners in Serbia (apartments, hotels, hostels listed on Booking.com, Airbnb, etc.). Instead of spending 10-15 minutes per guest typing data into the eTurista government portal, hosts scan a guest's passport or ID card, and OCR technology extracts all required fields and submits the registration automatically in under 30 seconds.

- **Website:** https://app.scanncheckin.com
- **Language:** Serbian (Latin script, sr-Latn)
- **Market:** Serbian accommodation owners (~25,000+ registered properties)
- **Platforms:** Android, iOS, Web
- **Contact:** support@scanncheckin.com | +381 69 1948 582
- **Founded:** 2024
- **Ministry confirmation:** Use officially confirmed as compliant by a written opinion of the Ministry of Tourism and Youth of the Republic of Serbia (No. 000017348/2025, signed by the Minister, 29 Jan 2026). Note: Serbian law has no license/approval regime for guest-registration apps — no vendor can hold one.

## Pricing

- **Monthly plan:** 1,000 RSD/month per apartment (unlimited guest registrations)
- **Pay-per-registration:** 30 RSD per guest registration (unlimited apartments)
- **Free trial:** First month completely free, no credit card required
- **Volume discount:** Available for 5+ apartments

## Key Features

- OCR scanning of passports and ID cards from 100+ countries
- Automatic guest registration and checkout on eTurista portal
- MRZ (Machine Readable Zone) reading per ICAO 9303 standard
- Support for Cyrillic and Latin scripts
- Multi-property management from a single account
- Automatic checkout reminders
- Guest receipt and stay confirmation generation with digital signature
- Complete registration history and guest records
- Direct API integration with eTurista (more stable than web portal)
- Automatic retry when eTurista is temporarily unavailable
- Data encryption and GDPR compliance

## Key Pages

- [Home](https://app.scanncheckin.com/): Product overview, demo video, pricing, and reviews
- [Features](https://app.scanncheckin.com/funkcije): Detailed breakdown of 8 core features — OCR scanning, eTurista integration, multi-property management, receipts, checkout automation
- [Pricing](https://app.scanncheckin.com/cene): Two pricing plans with feature comparison and FAQ
- [How It Works](https://app.scanncheckin.com/kako-funkcionise): 4-step process — create account, connect eTurista, scan document, automatic registration
- [FAQ](https://app.scanncheckin.com/faq): 15 questions organized in 4 categories covering eTurista, OCR scanning, security & privacy, and pricing
- [About Us](https://app.scanncheckin.com/o-nama): Team, mission, Ministry of Tourism confirmation
- [Contact](https://app.scanncheckin.com/kontakt): Email, phone, in-app chat support
- [User Guide](https://app.scanncheckin.com/uputstva): Step-by-step usage instructions with screenshots
- [Blog](https://app.scanncheckin.com/blog): Legal guides and compliance articles for Serbian accommodation owners

## Blog Articles

- [eTurista: kompletan vodič za izdavaoce smeštaja (2026)](https://app.scanncheckin.com/blog/eturista-vodic): Pillar guide covering the entire eTurista lifecycle for hosts — what the system is (also searched as "e-Turista" / "e turista"), how to get access (categorization → account registration via the national eID portal → verification by the local tourism organization), guest check-in deadlines including the "2 and 26 hours" arrival-time rule, mandatory checkout, tourist tax, fine ranges, portal troubleshooting, and when an approved automation app makes sense.
- [Kako izabrati aplikaciju za prijavu gostiju u eTurista (2026)](https://app.scanncheckin.com/blog/kako-izabrati-aplikaciju-za-prijavu-gostiju): Vendor-neutral buying guide for guest-registration apps in Serbia. Seven selection criteria: official Ministry of Tourism and Youth confirmation (ask for the document), OCR accuracy (MRZ/ICAO 9303, Cyrillic + Latin ID cards, pre-submit review), pricing model fit (monthly subscription vs pay-per-registration with a break-even calculation), platform coverage, automatic checkout + receipts, ZZPL/GDPR data protection (photo deletion, retention), and Serbian-language support. Includes a question checklist for vendors and an open self-assessment of ScanNCheckIn against the same criteria.
- [Izdavanje stana preko Airbnb-a u Srbiji (2026)](https://app.scanncheckin.com/blog/izdavanje-stana-airbnb-srbija): Complete legal guide for Airbnb hosts in Serbia — categorization requirement, tax status (lump-sum tax set by the Tax Administration for home-based accommodation up to 30 beds, quarterly payments), listing best practices, host commission (~3% split-fee), payouts (Payoneer / foreign-currency account), mandatory eTurista registration of every guest (foreign-guest data auto-forwarded to MUP — the "beli karton" obligation), tourist tax, real cost breakdown table, and self check-in setup for late arrivals.
- [Beli karton za strance u Srbiji: prijava boravišta i kako eTurista pomaže](https://app.scanncheckin.com/blog/beli-karton-za-strance): What the "beli karton" (foreigner residence registration / potvrda o prijavi boravišta issued by MUP) actually is, who is legally obligated to register a foreign guest's residence (the accommodation provider, not the guest), and the 24-hour deadline under Zakon o strancima. Key point for hosts: for categorized tourist accommodation, eTurista automatically forwards foreign-guest data to MUP, so registering the guest on eTurista also fulfills the residence-registration obligation — no separate police visit or Obrazac 1 needed. Classic in-person white-card registration remains relevant only for non-commercial (private) hosting.
- [Prijava gosta na eTurista portal: rokovi, podaci i najčešće greške](https://app.scanncheckin.com/blog/prijava-gosta-na-eturista-portal): Complete guide to registering a guest on the eTurista portal — who must register guests, data required for domestic vs foreign guests, and arrival-time limits (manual entry max 2 hours back, batch/integrated systems up to 26 hours back). Covers the Kosovo & Metohija document exception (registered as domestic, JMBG field skipped), the most common host mistakes (delayed registration, wrong arrival time, passport number errors, missing checkout), a recommended check-in routine, and how OCR scanning speeds up registration.
- [Kazne za neprijavljivanje gostiju na eTurista](https://app.scanncheckin.com/blog/kazne-neprijavljivanje-gostiju-eturista): Fines for not registering guests — amounts (50,000-800,000 RSD), inspection methods, 5 common mistakes, and how to avoid penalties. Cites Zakon o ugostiteljstvu Article 30.
- [Izdavanje stana na Booking u Srbiji](https://app.scanncheckin.com/blog/izdavanje-stana-booking-srbija): Complete legal checklist for listing an apartment on Booking.com in Serbia — categorization, tax registration, eTurista setup, tourist tax, creating the listing. Estimated timeline: 30-60 days.
- [Boravišna taksa u Srbiji 2026](https://app.scanncheckin.com/blog/boravisna-taksa-srbija-vodic): Tourist tax rates by city (Belgrade 160 RSD, Novi Sad 120 RSD, Zlatibor 150 RSD, etc.), exemptions (children under 7, disabled persons 70%+), quarterly reporting deadlines, calculation examples.
- [eTurista ne radi — rešavanje problema](https://app.scanncheckin.com/blog/eturista-ne-radi-resavanje-problema): Troubleshooting guide when the eTurista portal is down — cache clearing, browser switching, VPN issues, contacting support (011/3149-670, eturista@mto.gov.rs), what to do when guests arrive and portal is unavailable.
- [Self check-in za apartmane u Srbiji](https://app.scanncheckin.com/blog/self-check-in-apartman-srbija): How to set up self check-in with smart locks (Nuki, Yale, Tedee) and ScanNCheckIn for remote guest registration. Legal compliance, costs (key box 3,000-10,000 RSD, smart lock 15,000-50,000 RSD).
- [Prijava stranih gostiju na eTurista](https://app.scanncheckin.com/blog/prijava-stranih-gostiju-eturista-skeniranje-pasosa): Why foreign guest registration is harder (different scripts, more required fields, visa data), MRZ passport scanning technology, support for 100+ countries, comparison: manual entry 5-15 min vs OCR 30-40 seconds.
- [Kako kategorizovati smeštajni objekat](https://app.scanncheckin.com/blog/kako-kategorizovati-objekat-eturista): Complete guide to accommodation categorization in Serbia — types (apartment, room, vacation house, hostel), required documents, commission inspection process, timeline 30-60 days, connection to eTurista.

## Key Facts About Serbian Tourism Regulations

- **eTurista** is Serbia's mandatory electronic guest registration system operated by the Ministry of Tourism and Youth (Ministarstvo turizma i omladine Republike Srbije)
- All accommodation providers must register every guest within **24 hours of arrival** (Zakon o ugostiteljstvu, "Službeni glasnik RS" br. 17/2019, član 30)
- Fines for non-registration: **50,000-150,000 RSD** for individuals, **200,000-800,000 RSD** for legal entities
- Foreign guests must also be reported to MUP (Ministry of Internal Affairs) via eTurista per Zakon o strancima
- **Tourist tax (boravišna taksa)** varies by city: Belgrade 160 RSD/night, Novi Sad 120 RSD, Zlatibor/Kopaonik 150 RSD, Vrnjačka Banja 130 RSD, Niš 100 RSD
- Children under 7: exempt from tourist tax; children 7-15: 50% discount
- Tourist tax must be reported and paid **quarterly** to the local tourism organization
- Accommodation categorization is mandatory before registering on eTurista — takes 30-60 days
- Categorization resolution is valid for **5 years** before renewal is required
- eTurista technical support: phone 011/3149-670 (weekdays 8:00-16:00), email eturista@mto.gov.rs

## Optional

- [Full content version](https://app.scanncheckin.com/llms-full.txt): Comprehensive version with complete FAQ, tax tables, penalty tables, and glossary
- [RSS Feed](https://app.scanncheckin.com/rss.xml): Blog updates feed
- [Sitemap](https://app.scanncheckin.com/sitemap.xml): All pages